Pendo
$2,000 in credits
Save up to $2,000
AI & DataProduct analytics and in-app guidance platform, understand user behavior and guide users without code changes.
What you get
- $2,000 in Pendo credits
- Product analytics
- In-app guides and tooltips
- NPS and surveys
- Feature adoption tracking
Who can claim it
SaaS startup with active users
Questions
Is Pendo free?
Yes, up to a point. Pendo Free is $0, free forever, with no credit card, and covers 500 monthly active users across all your apps. It includes analytics, in-app guides, Pendo-branded roadmaps and Pendo-branded NPS surveys. Paid plans (Base, Core, Ultimate) are quote-only.
What happens when I pass 500 MAUs on the free plan?
Reports switch to generalized trends built from a random daily sample of 500 visitors. You can still edit existing guides, NPS surveys and segments, but you cannot create new ones until you upgrade or your rolling 30-day count falls back under 500.
Does Pendo confirm the $2,000 in credits?
No. Pendo's startup page lists no credits, only the free plan. The $2,000 is our listing's term. Ask Pendo sales to confirm the amount, term and scope in writing before you rely on it.
How does Pendo count monthly active users?
Pendo counts unique visitors active in the last 30 calendar days, and each app is counted separately. One person using your web app and your iOS app counts as 2 MAUs. Visitors on your exclude list do not count toward the limit.
Is session replay included in Pendo Free?
No. Pendo's free plan article lists session replays as not included. On the paid tiers it is a paid add-on for Base and included in Core and Ultimate.
Is Pendo's startup deal limited to funded companies?
Pendo's startup page sets no formal criteria and no funding test. Its FAQ says Pendo works for B2B and B2C SaaS startups with a web or mobile product, from pre-seed to Series A. Our listing asks for a SaaS startup with active users.