Intercom
93% off + 1 year of Fin free
Save up to $1,000
Customer SupportGet 93% off Intercom plus a free year of Fin AI Agent through Intercom's Early Stage program to power your customer support and engagement with AI-first messaging that converts and retains users.
What you get
- $1,000 in Intercom credits
- Live chat, email, and in-app messaging
- AI-powered Fin chatbot included
- Customer data platform access
- Onboarding support from Intercom team
Who can claim it
Startup with fewer than 25 employees and under $1M in annual revenue
Questions
Who qualifies for the Intercom startup deal?
Our listing says startups with fewer than 25 employees and under $1M in annual revenue. Intercom's own Early Stage page, which sets the final rules, asks for up to $10M in funding, fewer than 15 employees and no current Intercom subscription. It lists no revenue limit.
How long does the Intercom Early Stage discount last?
Three years: 93% off in year 1, 50% off in year 2 and 25% off in year 3. Free Fin usage drops from 300 outcomes a month to 150 and then 75, with 15 qualifications a month each year. After year 3 you move to list price.
What is included in the Intercom Early Stage package?
6 Advanced seats, 6 Copilot seats, 20 Lite seats, Proactive Support Plus with 500 messages a month and a free year of Fin AI Agent. Intercom says the helpdesk starts from $65 per month in year 1.
What does Intercom cost without the startup program?
Essential is $29 per seat a month billed yearly or $39 monthly, Advanced is $85 or $99, and Expert is $132 or $139. Fin costs $0.99 per outcome on every plan. Copilot is $29 per agent a month yearly or $35 monthly.
What is not covered by the Intercom discount?
Extra Fin outcomes ($0.99 each) and qualifications ($9.99 each) are charged at list price, as are phone, SMS and WhatsApp. Switching from the Early Stage plan to a self-serve or sales-led plan forfeits the year 2 and year 3 discounts.
Does Intercom have a free plan or trial?
There is no free plan. Intercom offers a 14-day trial with no credit card that includes your chosen plan, Fin, and the Pro, Proactive Support Plus and Copilot add-ons. After the trial you add payment details to continue.