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$2,000 in credits

Save up to $2,000

AI & Data

Auto-capture product analytics, tracks every user interaction automatically without manual event instrumentation.

What you get

  • $2,000 in Heap credits
  • Automatic event capture
  • Retroactive analytics
  • Session replay
  • Funnel and retention analysis

Who can claim it

Early-stage product team

Questions

Is Heap free?

Yes. Heap's Free plan costs $0 and covers up to 10k monthly sessions with 6 months of data history, core charts, funnels, journeys, retention, autocapture and SSO. It has no Sense AI assistant, no technical support, and no session replay or heatmaps.

What happens when I go over 10,000 sessions on Heap Free?

Heap says it will not drop or throttle your data. You get an email asking you to upgrade, and you must upgrade before you can view your data again. A web session ends after 30 minutes without a page view; a mobile session ends after 5 minutes of inactivity.

How much does Heap Growth cost?

Heap does not publish it. The pricing page says to sign up and install the free snippet to get an estimate. Pro and Premier are listed as custom session pricing through sales. With our $2,000 in credits, months covered = $2,000 divided by your monthly quote, for example 5 months at a $400 quote.

Does Heap include session replay?

Not on Free or Growth. Session replay, heatmaps and error analysis are paid add-ons on Pro and Premier. Heap's help center describes a trial of 14 days or 10,000 sessions, whichever comes first.

Who owns Heap now?

Contentsquare. It announced the acquisition on September 28, 2023 and completed it on December 7, 2023. Heap still has its own site, pricing and help center, and Contentsquare also owns Hotjar.

Does Heap have its own startup program?

We found none on heap.io; the heap.io/startups page returns a 404. Our listing offers $2,000 in credits for an early-stage product team as a Premium deal with no public link, so confirm the amount, plan and expiry with Heap when you redeem.